Managing Organisational Change
Change Management is an approach to shifting or transitioning individuals, teams, and organisations from a current state to a desired future state.
It is an organisational process aimed at helping change stakeholders to accept and embrace changes in their business environment.
3.5-Hour Course
What you will learn:
Develop an understanding of change management and the reasons why it is important.
Use learned techniques and methods to overcome negativity.
Distinguish between the different stages and phases of transition so you can help your team members and others move forward.
Development of your own change management process action plan that you can immediately apply to your own workplace.
Course Content
WHAT IS CHANGE MANAGEMENT?
Create your own definition of change management and look at it in terms of your organization. What is it you are trying to achieve?
Examine the 7 distinct levels of change and determine the type of change your organisation is trying to implement and manage.
RESISTANCE TO CHANGE
Identify the most common drivers of resistance to change and begin to develop strategies to address those drivers right from the start.
TRANSITIONAL PHASES
There are three distinct phases of change:
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Endings
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Neutral zone
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New beginnings
Identify the tools you need to manage your people through each phase as quickly and painlessly as possible.
STAGES OF RESPONSE TO CHANGE
The process of managing change is centered on your ability to help people let go of the familiar and embrace the unknown.
People can go through nine stages of changes that take them from optimism to pessimism and back again.
The role of the leader is to mange this smoothly.
DEALING WITH RESISTANCE TO CHANGE
Assess the tools and techniques for dealing with resistance and use these to create effective strategies for addressing any resistance to change you might encounter.
OVERCOMING RESISTANCE
Depending on the type of change your organisation is implementing, there are eight strategies you can employ to:
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Create the right climate for change.
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Engage and enable the organisation.
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Implement and sustain the change.
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