About
Change Management is an approach to shifting or transitioning individuals, teams, and organisations from a current state to a desired future state. It is an organisational process aimed at helping change stakeholders to accept and embrace changes in their business environment. Change management's goal is to maximise an organisation's benefits, minimise the change impacts on workers, and avoid distractions. At the end of this course you should be able to: • Develop an understanding of change management and the reasons why it is important • Use learned techniques and methods to overcome negativity • Distinguish between the different stages and phases of transition so you can help your team members and others move forward This course will cover: WHAT IS CHANGE MANAGEMENT? Create your own definition of change management and look through your organisation's lens. What is it you are trying to achieve? Examine the 7 distinct levels of change and determine the type of change your organization is trying to implement and manage. RESISTANCE TO CHANGE Identify the most common drivers of resistance to change and begin to develop strategies to address those drivers right from the start. TRANSITIONAL PHASES There are three distinct phases of change: 1. Endings 2. Neutral zone 3. New beginnings STAGES OF RESPONSE TO CHANGE Managing change is centered on your ability to help people let go of the familiar and embrace the unknown. People can go through nine stages of changes that take them from optimism to pessimism and back again. The role of the leader is to mange this smoothly. OVERCOMING RESISTANCE Assess the tools and techniques for dealing with resistance and use these to create effective strategies for addressing any resistance to change you might encounter. Examine and implement eight strategies that will allow you to: • Create the right climate for change • Engage and enable the organisation • Implement and sustain the change